Wadau, today I have got one simple and clear complain or/and question
to TCRA and Mobile Operators as i have found this as a very Big Market
Scam and rip-off to consumers.
We need a clear answer from both stakeholders as why Data packages do
expire and while the Airtime do not?
We would like something to be done on Data Packages as these Mobile
Operators they take-in Billions of Money out of consumers for an
excuse of expiration, just for instance I
bought up 10GB of data for Tsh 6,000 from Tigo and after a week if you don't use it then your
money or/and data is gone!! Why is that?? while if you buy Airtime for
Tsh 6,000 then you will use it until when its finished no matter how
long it will get you to use it!
The Data Packages goes the same as the new subscribed Airtime Packages
which Mobile Operators tried to implement these days!
TCRA kindly try to resolve this mess and protect money of millions of
consumers.
Wadau pls tuchangie huu mjadala.
Kuna Maoni 0 mpaka sasa.
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